New HVAC Installation and Replacement in Athens and Cleveland, TN
Giles Heating and Air installs new heating and air conditioning systems for homes and businesses in Athens, Cleveland and the surrounding East Tennessee counties. Every installation includes a load calculation to size the unit correctly, a new pad, a new programmable or Wi-Fi thermostat, weather protection where needed, a 10-year parts warranty, and one year of maintenance. We are an authorized Coleman dealer and install other major brands on request.
What is included in a Giles installation
- Proper sizing. We measure the house, not just read the label on the old unit. Oversized systems short-cycle and leave the house humid; undersized ones never catch up.
- New equipment pad and, where the site calls for it, weather and environmental protection for the outdoor unit.
- New digital thermostat. Programmable or Wi-Fi, your choice.
- New line set or a flushed and pressure-tested existing one, depending on condition.
- Electrical and gas connections to code. Permits pulled where the city requires them.
- 10-year manufacturer parts warranty, registered for you.
- One year of maintenance included, with the first cleaning and service scheduled before we leave.
- Optional 10-year manufacturer labor warranty.
- A walk-through of the system and thermostat before we go.
Systems we install
- Central air conditioners and gas furnaces (split systems)
- Heat pumps, including cold-climate models
- Gas and electric package units
- Dual-fuel systems (heat pump plus gas furnace backup)
- Ductless mini-splits for additions, garages and bonus rooms
- Geothermal systems (see /services/geothermal/)
- Light commercial rooftop and split systems
Why Coleman
Coleman has built heating and cooling equipment for over 100 years. We have installed it across McMinn and Bradley counties for a long time and the failure rate has been low. Parts are stocked locally, the warranty is 10 years on parts, and their support when something does go wrong has been good. If you have a strong preference for another brand, tell us. We can usually accommodate it.
How replacement works
- 01Free in-home estimate. Shane or a technician looks at the existing system, ductwork, electrical and gas, and asks how the house has been performing (hot rooms, humidity, noise, bills).
- 02Written options. Usually two or three systems at different price and efficiency levels, with the differences explained.
- 03Install day. Most residential replacements are done in one day. We protect floors, remove the old equipment, and haul it off.
- 04Start-up and testing. Refrigerant charge, airflow, temperature split, safety controls, thermostat programming.
- 05Follow-up maintenance in the first year, included.
When it is time to replace
- The system is 15 years old or older and needs a major repair
- It uses R-22 refrigerant (no longer produced, expensive to recharge)
- Repair costs in the last two years add up to more than a third of a new system
- Some rooms never get comfortable no matter what the thermostat says
- Your bills keep rising while the house feels the same
- The heat exchanger is cracked (replacement is the only safe option)
Common questions
How much does a new HVAC system cost in Athens, TN?
It depends on the size of the house, the type of system, the efficiency rating and what the ductwork and electrical need. We give a written price after a free in-home visit. We do not quote installs over the phone because the numbers are wrong too often.
How long does an HVAC installation take?
Most residential replacements take one day. Geothermal, ductwork replacement and commercial jobs take longer.
What size system do I need?
We calculate it based on square footage, insulation, windows, orientation and ductwork. Guessing from the old unit is how houses end up with the wrong size.
Do you offer financing?
Do you pull permits?
Yes, where the city or county requires them, and the work is done to local code.
What warranty comes with a new system?
10-year manufacturer parts warranty, registered by us, plus one year of maintenance. An optional 10-year labor warranty is available.
Do you remove the old unit?
Yes, removal and disposal are included.
